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Find answers to the most common questions about our abayas, sizing, orders, payments, shipping and returns.
Frequently Asked Questions
Shopping Information
What products does Ayshal Modest offer?
Ayshal Modest offers thoughtfully designed modest wear, including everyday, signature and occasion abayas created for effortless elegance and comfort.
How do I choose the right abaya size?
Please refer to our Size Guide before placing your order. We recommend checking your measurements and comparing them with the size information provided for the product.
Are the colors shown online accurate?
We make every effort to display colors as accurately as possible. However, colors may appear slightly different depending on your screen and lighting conditions.
Will the product look exactly like the images?
Our product images are created to represent the actual design, fabric and details as accurately as possible. Minor variations may occur due to lighting and screen settings.
Orders & Payments
How can I place an order?
Simply choose your preferred product, select the required size and color, add it to your cart and proceed to checkout.
What payment methods do you accept?
Available payment methods are displayed at checkout and may vary depending on your location.
Can I change or cancel my order after placing it?
Please contact us as soon as possible if you need to change or cancel an order. Once an order has entered processing or shipping, changes may no longer be possible.
How will I know that my order has been confirmed?
Once your order is successfully placed, you will receive an order confirmation with your order details.
Shipping & Delivery
Do you offer nationwide delivery?
Yes, we offer delivery across Pakistan. Delivery availability and charges are shown during checkout.
How long will my order take to arrive?
Delivery times may vary depending on your location, product availability and order processing time. Your estimated delivery information will be provided during checkout.
Can I track my order?
If tracking is available for your shipment, you will receive the relevant tracking information once your order has been dispatched.
Do you offer international shipping?
International shipping availability may vary. Please check the shipping options available for your destination at checkout or contact our customer support team.
Returns & Exchanges
What is your return and exchange policy?
Eligible items may be returned or exchanged according to our return policy. Please review the Returns & Exchanges page for complete terms and conditions.
Can I return a sale item?
Sale and promotional items may have different return or exchange conditions. Please check the specific product information and our return policy before purchasing.
What condition must an item be in for a return?
Items must generally be unused, unworn and returned in their original condition with the required packaging and tags intact.
How do I request a return or exchange?
Contact our customer support team with your order number and the reason for your request. Our team will guide you through the next steps.